Group Mission

The mission of the HEAL & ME group is to deliver to the healthcare community, from a multidisciplinary perspective: education, research and extension oriented towards the development and application of techniques and practices to improve health processes and services, through the use of methodologies of management and strategy, analytics and information technologies, operational research and resilience engineering.



Journal Articles

  • Guilherme Luz Tortorella, Flavio Sanson Fogliatto, Vijaya Sunder M, Alejandro Mac Cawley Vergara & Roberto Vassolo (2021) Assessment and prioritisation of Healthcare 4.0 implementation in hospitals using Quality Function Deployment, International Journal of Production Research. link

  • Bertoni, V.B., Saurin, T.A., Fogliatto, F.S., Patriarca, R. & Falegnami, A. (2021). Monitor, anticipate, respond, and learn: Developing and interpreting a multilayer social network of resilience abilities. Safety Science, 136, p. 105148, 2021. link

  • Tortorella, G.L., Saurin, T.A., Fogliatto, F.S., Rosa, V.M, Tonetto, L.M. & Magrabi, F. (2021). Impacts of Healthcare 4.0 digital technologies on the resilience of hospitals. Technological Forecasting and Social Change, 166, p. 120666. link

  • Benitez, G.B., Fogliatto, F.S., Faccin, C.S., Dora, J.M. & Torres, F.S. (2021). Productivity evaluation of radiologists interpreting computed tomography scans using statistical process control charts. Clinical Imaging, 77, p. 135-141. link

  • Santos, B.M., Fogliatto, F.S., Zani, C.M. & Peres, F.A.P. (2021). Approaches to the rationalization of surgical instrument trays: Scoping review and research agenda. BMC Health Services Research, 21. link

  • Blume, C.A., Brust-Renck, P.G., Rocha, M.K., Leivas, G., Neyeloff, J.L., Anzanello, M.J., Fogliatto, F.S., Bahia, L.R., Telo, G.H. & Schaan, B.D. (2021). Development and Validation of a Predictive Model of Success in Bariatric Surgery. Obesity Surgery. link

  • Guilherme Luz Tortorella, Flavio Sanson Fogliatto, Kleber Francisco Espôsto, Alejandro Francisco Mac Cawley, Roberto Vassolo, Diego Tlapa & Gopalakrishnan Narayanamurthy (2020) Healthcare costs’ reduction through the integration of Healthcare 4.0 technologies in developing economies, Total Quality Management & Business Excellence. link

  • Kumar, M., Rich, N., Kumar, M. and Liu, Y. 2020. Creating highly reliable health care organisations through reverse exchanges. Supply Chain Management, Vol. ahead-of-print No. ahead-of-print. link

  • Tortorella, G., Narayanamurthy, G., Godinho Filho, M., Staudacher, A. P., & Mac Cawley, A. F. (2020). Pandemic's effect on the relationship between lean implementation and service performance. Journal of Service Theory and Practice. link

  • Lindsay, C. F., Kumar, M. and Juleff, L. 2020. Operationalising lean in healthcare: the impact of professionalism. Production Planning and Control 31(8), pp. 629-643. link

  • Tortorella, G. L., Fogliatto, F. S., Mac Cawley Vergara, A., Vassolo, R., & Sawhney, R. (2020). Healthcare 4.0: trends, challenges and research directions. Production Planning & Control, 31(15), 1245-1260. link

  • Leite, H., Lindsay, C. and Kumar, M. 2020. COVID-19 outbreak: implications on healthcare operations. TQM Journal 33(1), pp. 247-256. link

  • Tortorella, G. L., Fogliatto, F. S., Espôsto, K. F., Mac Cawley Vergara, A., Vassolo, R., Tlapa Mendoza, D., & Narayanamurthy, G. (2020). Measuring the effect of Healthcare 4.0 implementation on hospitals’ performance. Production Planning & Control, 1-16. link

  • Tortorella, G. L., Fogliatto, F. S., Espôsto, K. F., Vergara, A. M. C., Vassolo, R., Mendoza, D. T., & Narayanamurthy, G. (2020). Effects of contingencies on healthcare 4.0 technologies adoption and barriers in emerging economies. Technological Forecasting and Social Change, 156, 120048. link

  • Tlapa, D., Zepeda-Lugo, C. A., Tortorella, G. L., Baez-Lopez, Y. A., Limon-Romero, J., Alvarado-Iniesta, A., & Rodriguez-Borbon, M. I. (2020). Effects of lean healthcare on patient flow: a systematic review. Value in Health, 23(2), 260-273. link

  • Zepeda-Lugo, C., Tlapa, D., Baez-Lopez, Y., Limon-Romero, J., Ontiveros, S., Perez-Sanchez, A., & Tortorella, G. (2020). Assessing the Impact of Lean Healthcare on Inpatient Care: A Systematic Review. International journal of environmental research and public health, 17(15), 5609. link

  • Calegari, R., Fogliatto, F. S., Lucini, F. R., Anzanello, M. J., & Schaan, B. D. (2020). Surgery scheduling heuristic considering OR downstream and upstream facilities and resources. BMC Health Services Research, 20, 1-11. link

  • Fogliatto, F. S., Anzanello, M. J., Tonetto, L. M., Schneider, D. S., & Muller Magalhães, A. M. (2020). Lean-healthcare approach to reduce costs in a sterilization plant based on surgical tray rationalization. Production Planning & Control, 31(6), 483-495. link

  • Yousefi, M., Yousefi, M. & Fogliatto, F.S. (2020). Simulation-based optimization methods applied in hospital emergency departments: A systematic review. Simulation-Transactions of the Society for Modeling and Simulation International, 96, p. 791-806. link

  • Borges, G. A., Tortorella, G. L., Martínez, F., & Thurer, M. (2020). Simulation-based analysis of lean practices implementation on the supply chain of a public hospital. Production, 30. link

  • Lucini, F. R., Reis, M. A. D., Silveira, G. J. C. D., Fogliatto, F. S., Anzanello, M. J., Andrioli, G. G., ... & Schaan, B. D. A. (2020). Man vs. machine: Predicting hospital bed demand from an emergency department. PloS one, 15(8), e0237937. link

  • Fogliatto, F.S., Anzanello, M.J., Brust-Renck, P. & Soares, F. (2019). Decision Support for Breast Cancer Detection: Classification Improvement Through Feature Selection. Cancer Control, 26(1). link

  • Benitez, G.B., Da Silveira, G.J.C. & Fogliatto, F.S. (2019). Layout Planning in Healthcare Facilities: A Systematic Review. HERD. 12(3), p. 31-44. link

  • Callegaro, A.M., ten Caten, C.S., Jung, C.F., Tonetto, L.M. & Fogliatto, F.S. (2019). Healthcare Technology for Social Change: Development of an Innovative Rehabilitation Device. Design e Tecnologia, 9, p. 102-114. link

  • Augusto, B. P., & Tortorella, G. L. (2019). Literature review on Lean Healthcare implementation: assessment methods and practices. International Journal of Services and Operations Management, 32(3), 285-306. link

  • Fogliatto, F. S., Tortorella, G. L., Anzanello, M. J., & Tonetto, L. M. (2019). Lean-Oriented Layout Design of a Health Care Facility. Quality Management in Healthcare, 28(1), 25-32. link

  • Da Silva, D.A., ten Caten, C.S., Dos Santos, R.P., Fogliatto, F.S. & Hsuan, J. (2019). Predicting the occurrence of surgical site infections using text mining and machine learning. PLOS ONE, 14(12), e0226272. link

  • Yousefi, M., Yousefi, M., Fathi, M. & Fogliatto, F.S. (2019). Patient visit forecasting in an emergency department using a deep neural network approach. Kybernetes, 49(9), p. 2335-2348. link

  • Fogliatto, F.S., Anzanello, M.J., Tortorella, G.L., Schneider, D.S.S., Pereira, C.G.R. & Schaan, B.D. (2018). A Six Sigma Approach to Analyze Time-to-Assembly Variance of Surgical Trays in a Sterile Services Department. Journal for Healthcare Quality, 40(3), e46-e53. link

  • Benitez, G.B., Fogliatto, F.S., Cardoso, R.B., Torres, F.S., Faccin, C.S. & Dora, M.J. (2018). Systematic Layout Planning of a Radiology Reporting Area to Optimize Radiologists’ Performance. Journal of Digital Imaging, 31, p. 193–200. link

  • Yousefi, M., Yousefi, M., Fogliatto, F. S., Ferreira, R. P. M., & Kim, J. H. (2018). Simulating the behavior of patients who leave a public hospital emergency department without being seen by a physician: a cellular automaton and agent-based framework. Brazilian Journal of Medical and Biological Research, 51(3). link

  • Lucini, F. R., Fogliatto, F. S., da Silveira, G. J., Neyeloff, J. L., Anzanello, M. J., Kuchenbecker, R. S., & Schaan, B. D. (2017). Text mining approach to predict hospital admissions using early medical records from the emergency department. International journal of medical informatics, 100, 1-8. link

  • Yousefi, M., Yousefi, M., Ferreira, R.P.M., Kim, J.H. & Fogliatto, F.S. (2018). Chaotic genetic algorithm and Adaboost ensemble metamodeling approach for optimum resource planning in emergency departments. Artificial Intelligence in Medicine, 84, p. 23-33. link

  • Esain, A.E., Aitken, J., Williams, S.J. and Kumar, M. 2016. Reverse exchange: classifications for public service SCM. Supply Chain Management, 21(2), 216-227. link

  • Calegari, R., Fogliatto, F.S., Lucini, F.R., Neyeloff, J., Kuchenbecker, R.S. & Schaan, B.D. (2016). Forecasting Daily Volume and Acuity of Patients in the Emergency Department. Computational and Mathematical Methods in Medicine. link

  • Dora, J.M., Torres, F.S., Gerchman, M. & Fogliatto, F.S. (2016). Development of a local relative value unit to measure radiologists’ computed tomography reporting workload. Journal of Medical Imaging and Radiation Oncology, 60, p. 714-719. link

  • Tortorella, G.L., Fogliatto, F.S., Anzanello, M.J., Marodin, G.A., Garcia, M. & Esteves, R.R. (2016). Making the value flow: application of value stream mapping in a Brazilian public healthcare organisation. Total Quality Management & Business Excellence, 28(13-14), p. 1544-1558. link

  • Lindsay, C. F., & Kumar, M. (2016). A lean healthcare journey: the Scottish Experience. Public Services Operations Management: A Research Companion. link